Data protection

This privacy statement explains the type, scope and purpose of the collection and use of visitor and user data by luftballon.at, owner: Mag. Irene Zahrl, Fleischmarkt 16, 1010 as the data protection responsible party. If you have any questions about data protection, you can reach us from Mon-Fri from 10:00 a.m. to 5:00 p.m. and Sat from 10:00 a.m. to 2:00 p.m. on 0043 (0)1 890 3826 and by email at info@luftballon.at.

collection of access data
The provider collects data about every access to the online offer (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The provider uses the log data without assigning it to the user or creating any other profile in accordance with the legal provisions only for statistical evaluations for the purpose of operating, securing and optimizing the online service. However, the provider reserves the right to subsequently check the log data if there is reasonable suspicion of illegal use based on concrete evidence.

collection and use of personal data
Personal data is only collected and used by the provider if this is permitted by law or if the users consent to the data collection. As a rule, users can see which data is stored when using the service, such as name, email address and message when using the order form. The personal data provided for the purpose of ordering goods (such as name, email address, address, payment details) are used by the seller to fulfill and process the contract. This data is treated confidentially, transmitted in encrypted form and not passed on to third parties who are not involved in the ordering, delivery and payment process. When contacting the provider (via contact form or email), the user's details are stored for the purpose of processing the request and in the event that follow-up questions arise. The provider has taken organizational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and that accidental or intentional manipulation, loss, destruction or access by unauthorized persons is prevented.

data forwarding to third parties
Users' data will only be passed on to third parties if this is permitted by law or if a user has consented to the data being passed on. This is the case, for example, if the data is forwarded to fulfill contractual obligations to the user and the postal address is passed on to a shipping company after a shop order. Or if the data is requested by responsible bodies such as law enforcement authorities. Users' personal data will under no circumstances be sold or passed on to third parties for advertising purposes or to create user profiles.

cookies
The provider uses "cookies" as part of its online offering. Cookies are small files that are stored on the user's computer and can store information for providers. Temporary cookies are deleted when the browser is closed, permanent cookies remain for a specified period of time and can make the stored information available when the online offering is called up again. Cookies are used on the one hand to make it easier to use the service. For example, a cookie stores a user's shopping cart status. The user can influence the use of cookies. Most browsers have an option that restricts or completely prevents the storage of cookies. The provider endeavors to design the online offering in such a way that the use of cookies is not necessary. However, it should be noted that use and in particular the comfort of use are restricted without cookies. The user has the right to receive information on request free of charge about the personal data that the provider has stored about him. Contact details can be found in the provider's imprint. In addition, the user has the right to correct incorrect data, block and delete his personal data, provided that there is no statutory retention obligation to the contrary.

Changes to the Privacy Policy
The provider reserves the right to change the privacy policy in order to adapt it to changes in the legal situation or changes in the service or data processing.